Cancellations or changes made after payment is received a 6% penalty is kept as processing fee. Cancellation deadline is 7 days in low season and 15 days in high season otherwise and in case of no show the full stay will be charged.
High season: Adha Nov 12-25, Winter season Dec1-Apr30, Summer season Jul-Aug
There are no exceptions, including weather or other factors beyond our control. All refund requests must occur within 20 days of hotel check-out. Refunds will be done by debiting the Client's credit card.